At Manhattan IV Therapy (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, schedule appointments, or utilize our services.

By using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information to provide safe, effective IV therapy services and improve your experience with us. The types of information we collect include:

1.1 Personal Information

This includes information that can identify you as an individual, such as:

• Full Name
• Date of Birth
• Mailing Address
• Email Address
• Phone Number

1.2 Medical Information

To ensure your safety during IV therapy treatments, we may collect health-related information, such as:

• Medical History
• Current Medications
• Allergies
• Pre-existing Conditions
• Treatment Preferences

1.3 Technical Information

When you visit our website, we may collect certain technical information automatically, including:

• IP Address
• Browser Type and Version
• Device Information
• Cookies and Tracking Data

2. How We Use Your Information

We collect and use your information to provide personalized, safe, and effective IV therapy services. Your information may be used for the following purposes:

2.1 To Provide Medical Services

• Assess your eligibility for IV therapy services.
• Deliver customized treatment plans based on your medical history and health needs.
• Contact you regarding your appointment details, reminders, or follow-up care.

2.2 For Administrative Purposes

• Process payments for services.
• Manage appointment scheduling and rescheduling.
• Maintain accurate internal records.

2.3 For Marketing & Promotions

• With your consent, we may send you promotional emails, newsletters, or special offers related to our services.
• You can opt out of marketing communications at any time by following the instructions provided in the email.

2.4 For Legal & Safety Purposes

• To comply with applicable laws, regulations, or legal processes.
• To protect the safety, rights, or property of Manhattan IV Therapy, its staff, or patients.

3. Information Sharing & Disclosure

We respect your privacy and will only share your information in the following circumstances:

3.1 With Authorized Personnel

Your information may be shared with our licensed healthcare providers, medical staff, and authorized personnel to deliver safe and effective treatment.

3.2 With Third-Party Service Providers

We may engage trusted third-party vendors for services such as:

• Payment Processing
• Appointment Scheduling Platforms
• Secure Data Storage Systems

All third parties are required to maintain the confidentiality of your information and comply with privacy regulations.

3.3 Legal Obligations

We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

3.4 In Case of Medical Emergency

If you experience a medical emergency during treatment, we may share necessary information with emergency responders or healthcare providers to ensure your safety.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. These safeguards include:

• Encryption: Secure encryption protocols are used to protect your sensitive data.
• Access Control: Only authorized personnel have access to your personal and medical information.
• Data Storage: All records are stored securely in compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations.

Despite our efforts, no method of electronic transmission or storage is completely secure. We encourage you to take precautions when sharing your information online.

5. Data Retention

We will retain your personal and medical information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

When data is no longer required, it will be securely deleted or anonymized.

6. Your Rights & Choices

As a patient, you have the following rights regarding your personal and medical information:

• Right to Access: You may request access to your records.
• Right to Correction: You can request corrections to inaccurate or incomplete information.
• Right to Deletion: You can request the deletion of certain information, subject to legal and medical record-keeping requirements.
• Right to Withdraw Consent: If you previously consented to marketing communications, you may opt out at any time.

To exercise these rights, please contact us using the details provided in Section 9.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

7.1 What Are Cookies?

Cookies are small data files stored on your device that help us analyze website traffic, improve functionality, and personalize content.

7.2 Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. Note that disabling cookies may impact certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Manhattan IV Therapy
Phone: +1-646-454-9000
Email: [email protected]
Address: 492 6th Avenue New York, NY 10011

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on our website. We encourage you to review this Privacy Policy regularly to stay informed of our data practices.

By using our services after updates are posted, you acknowledge and agree to the revised Privacy Policy.

By engaging with Manhattan IV Therapy’s services, you confirm that you have read, understood, and accepted this Privacy Policy.